Public Information & Civic Engagement

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    Springfield Fire Department shares study data

    The Springfield Fire Department is conducting a staffing and deployment study that could significantly improve its responses within the community.
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    Public Works prepared for impending winter season

    Public Works Street Operations division has been preparing for the impending winter season since September. Read on...
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    December sales tax revenues down 10% compared to budget

    The City of Springfield's December 2016 1% general sales tax check from the Missouri Department of Revenue is down 10% compared to the amount budgeted. Read on...
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    Springfield Firefighter receives Medal of Valor for water rescues

    The Springfield Fire Department is proud to announce Firefighter Michael Kuss is the recipient of a Medal of Valor for a swiftwater rescue incident to which he responded on May 29th, 2015.
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    City receives Distinguished Budget Award 10th year in a row

    For the 10th year in a row, the City has received the Government Finance Officers Association’s Distinguished Budget Presentation Award for its budget. Read on...
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    Rating agency upgrades two of City’s bond issues

    Moody's Investor Service (one of the nation’s top three bond credit rating agencies) has upgraded the rating of two of the City of Springfield’s bond issues related to Jordan Valley Park’s Baseball Stadium Project. Read on...
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    Nov. 28 City Council meeting summary

    Springfield City Council met at Historic City Hall at 6:30 p.m. Nov. 28. A written summary and video recording of meeting are available. Read on...
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    Department of Labor awards $3 million to Springfield for job training

    A $3 million grant to the City of Springfield's Department of Workforce Development in partnership with Ozarks Technical Community College will provide training opportunities for individuals seeking to enter the health care industry. Read on...
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    New regulations pave way for Transportation Network Companies

    City Council voted Monday to amend language in the City Code to make room for transportation network companies like Uber and Lyft to operate in Springfield. Read on...
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    Trash and Recycling Collection Study telephone survey begins Nov. 14

    A random telephone survey regarding trash and recycling collection in Springfield begins Monday, Nov. 14. Read on...
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    Vacant structure fires both dangerous and costly

    A fire in a vacant structure last Tuesday night is symbolic of a problem Springfield Fire Chief David Hall says is both dangerous and costly. Read on...
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    City-County jail lawsuit hearing held Nov. 3

    Judge John Beger heard arguments Nov. 3, on the City of Springfield’s motion for partial summary judgment in a lawsuit filed by the City to gain access to the City-County Consolidated Justice Center (City-County Jail). Read on...
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    Safe Housing Inspection Pilot Program Proposal approved by City Council

    Springfield City Council approved a resolution Monday for a 90-day pilot project studying potential action for addressing the City’s chronic nuisance properties.
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    Springfield Police Department releases Quarterly Public Safety Report

    The third quarter of 2016 saw an overall increase in crime by 2 percent. This is in comparison to the crime statistics of July through September 2015, and it is shown in the Springfield Police Department’s latest Quarterly Public Safety Report. Read on...
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    City Council updated on Jefferson Avenue Footbridge condition

    Great River Engineering presented its structural evaluation findings and multiple rehabilitation options at a City Council workshop Wednesday evening. Read on...
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    City of Springfield to study the efficiency of trash and recycling services, gather public input

    The City of Springfield is studying the efficiency of trash and recycling collection services within the city limits. Read on...
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    Interested in running for City Council? Info packets available

    Those interested in running for City Council on the April 4, 2017 municipal election ballot can begin the process. Read on...
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    City’s plan for continued sewer upgrades a sound investment

    City Council received a refresher course Tuesday on a long-term plan they approved in November 2014 for Springfield to reduce sewer system overflows and protect water quality. Read on...
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    Zone Blitz initiative promotes community unity

    The City of Springfield, along with community partners and Zone 1 neighbors, officially launched the Zone Blitz, an initiative to improve quality of life in northwest Springfield, Monday morning at Nichols Park. Read on...
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    SGF named 11th Best City for Staycations in study

    To help Americans find the best staycation spots in the U.S. ? and the ones worth leaving home for ? WalletHub¹s number crunchers compared the 150 largest cities across 28 key metrics. Read on...
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    SGF named 8th Best City to Start a Business in study

    In order to determine the best cities for Hispanic entrepreneurs, WalletHub’s analysts compared the 150 most populated U.S. cities across two key dimensions, namely “Hispanic Business-Friendliness” and “Hispanic Purchasing Power.” Read on...
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    Ozark Workforce Development Board to launch free Multi-Trade Pre-Apprenticeship

    The Pre-Apprenticeship Multi-Trade Orientation (PAMTO) is a four week program that is offered at no charge to participants. It will allow them to gain experience and insight into the participating trades: Carpenters, Plumbers & Pipefitters, and Laborers. Read on...
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    SGF named 17th Best City for Hispanic Entrepreneurs in study

    In order to determine the best cities for Hispanic entrepreneurs, WalletHub’s analysts compared the 150 most populated U.S. cities across two key dimensions, namely “Hispanic Business-Friendliness” and “Hispanic Purchasing Power.” Read on...
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    SGF named 5th Best City to Get Married in study

    To help couples find the most wedding-friendly destinations, WalletHub's analysts compared 150 of the biggest cities across 18 key indicators of a cost-effective, convenient and enjoyable occasion. Read on...

Mission Statement

We are committed to working with the community by providing timely and accessible city information using all relevant communication technologies to empower citizens and staff to participate in open and transparent government.


The Department of Public Information provides information to the general public and media, and serves as a departmental resource to the community. Public Information also works with other city departments to plan special events, news releases, develop web site material, brochures, videos, and other informational materials about city government.

Services to the Community

Special Events and Special Event Permitting - The Department of Public Information sponsors or cooperates in planning special events, such as the Birthplace of Route 66 Festival, the Springfield Jazz Festival, the Mayor's Tree Lighting Ceremony, the State of the City Address and the Partners in Education "Treasures of the City," event. The Department of Public Information also assists other City departments in planning and executing special events such as ribbon cuttings and dedications, as well as in coordinating their promotion. Public Information also oversees permitting special events in the city of Springfield. 

CityView - Original programming related to city events, news, and issues, streamed online and broadcasts via Mediacom cable and AT&T Uverse; also broadcasts a rotating informational bulletin board.

Frequently Requested Contact Information - An online database of information to assist citizens in their search for city, county and state phone numbers.

News Releases - News releases announcing city events and issues sent to local media help provide information to the public.

Other services include print pieces such as brochures and signage, citizen and employee surveys, and general information assistance.

Citizen Resource Center - One of the department's most visible services, this program helps provide service or address problems by working with citizens, other city departments, and city council members to make citizens aware of action the city may be taking related to the request. Call 417-864-1010 for assistance. 

The SCENE - This award-winning monthly newsletter for employees and retirees of the City of Springfield provides benefit information, features on city employees, and information about city events.

Tours - Schools, businesses, and other interested groups may schedule tours of City Hall, the Busch Municipal Building, and other city facilities by calling 417-864-1010.

Website - The city's official website provides information, applications, forms, and interactive features.

Department Fast Facts

  • Employs about 12 people
  • Has an annual budget of about $800,000