Vision & Values

As members of the Springfield Police Department, we are committed to providing quality service to our community through personal integrity, fairness, open communication and a helpful attitude.
Quality Service
  • We will provide quality, professional service to our community by:
  • Enforcing the law
  • Preventing crime, thereby improving the quality of life
  • Responding promptly to calls for service and other public needs
  • Conducting thorough investigations
  • Providing state of the art training and continuing education programs
  • Leading by example
Having sound moral principles that earn the trust, respect, and confidence of the community and each other through:
  • Being honest, and demanding the same from each other
  • Living by the rules we enforce
To provide equal treatment of all persons without prejudice or bias by:
  • Treating all persons with dignity and respect
  • Expressing compassion in our attitudes and in our communication
  • Ensuring consistency in decision making without favoritism
Sharing information and knowledge with the community, other agencies, and within our department as allowed by law through:
  • Actively listening to all concerned
  • Keeping crime victims informed about their cases and where to go for additional help
  • Educating the community about crime risks and prevention
  • Informing the community about the inner workings of our department
  • Encouraging the open exchange of ideas and information
Helpful Attitude
A helpful attitude is fundamental to earning the respect and confidence of the community. We will accomplish this by:
  • Treating people's problems as important
  • Being polite and courteous
  • Showing empathy and concern for the needs of others
  • Showing pride in our profession tempered by humility